Privacy
What we do with your details.
Short version: we use your details to reply to you about your booking, and nothing else.
Draft for review. This page is written as a working draft for the venue. Please have it checked before the site goes live, so it matches how the business actually works and what Philippine law requires.
Last updated: 12 September 2026
Who we are
We are Mt. Zion Haven Retreat and Camping Site, a retreat and events venue in Tambler, General Santos City, Philippines. If you have a question about this page, contact us at pazdavd@gmail.com or 0956 188 6431.
What we collect
For booking requests, we collect what you type into the booking request form. That is:
- Your full name
- Your email address
- Your phone or Viber number
- The type of booking you want
- Your preferred date, if you give one
- The number of guests, if you give one
- The message you write to us
We do not ask for payment details on this website. We never ask for your password, your bank details, or your card number here.
Why we collect it
We use your details for one purpose: to answer your booking request. That means checking if your date is free, replying to you, and agreeing the details of your event or your stay.
If you become a customer, we keep your details so we can plan and run your booking.
How your message reaches us
The form on this site is sent using a service called Web3Forms. That service passes your message to our email inbox. It handles the message on the way through, and it has its own privacy terms.
If you message us on Facebook instead, that conversation is held by Facebook under their own terms.
Who else sees it
Only the people at the venue who handle bookings. We do not sell your details. We do not share them for advertising.
We may share details with a supplier if it is needed to run your event, and only what that supplier needs to know.
How long we keep it
We keep booking requests for as long as we need them to answer you and to keep our own business records. If you ask us to delete your details, we will do it, unless we are required to keep a record by law.
Cookies
This site does not use advertising cookies and does not track you across other websites.
Your browser stores one small setting for this site: whether you chose Hi-Fi or Lo-Fi motion. It is kept only for the current browser session and it does not identify you.
After Cloudflare Turnstile successfully verifies the first Zia message, our server sets a strictly necessary security cookie named __Host-zia-verified. It contains a signed random value, no personal information, is not readable by page scripts, and expires after 10 minutes. It may be renewed while the chat session remains active so that you do not have to complete Turnstile before every message.
The chat helper
The site has a small chat helper called Zia in the corner. It answers questions about Mt. Zion Haven only.
Your visible Zia transcript is stored in your browser's tab-scoped session storage. This lets the same conversation appear when you move between chat-enabled pages in that tab. Closing the panel does not erase it. The transcript resets after at least 10 minutes without a completed chat exchange, or when the tab's session storage is cleared. Only the latest three completed question-and-answer exchanges are sent back as context for a new answer.
When real Zia chat is enabled, our Cloudflare service passes your message, that limited recent context, and our server-side venue fact sheet to Groq only to produce a reply. We may also send the name of the page you are viewing, such as “Packages,” to improve relevance. We do not send the page text or a record of your wider browsing activity.
We do not store chat message bodies in a server-side conversation database or include them in our application logs. Before real chat is enabled, the Groq project must have Zero Data Retention enabled. With that control, Groq does not retain chat inputs or outputs for reliability and abuse monitoring; service-usage metadata is still collected. Our quota control stores only opaque request IDs, counters, and expiry times, while privacy-safe service metrics record outcome, status, latency, and remaining quota. Do not enter personal, confidential, payment, health, or other sensitive information. See Groq's data controls and Groq's service policies.
Cloudflare Turnstile validates the first ordinary chat message when there is no valid Zia verification session. Our server then uses the signed security cookie described above for later messages in that session. Origin checks, input validation, and rate limits still run on every request.
If your message matches specific English or Filipino phrases indicating possible self-harm or suicide risk, our server returns a fixed crisis response with Philippine 911 and NCMH 1553 contact actions. That message is not sent to Groq. Zia is not an emergency service and this automated check may not understand every situation.
Other services this site loads
- Google Fonts, for the typefaces on the page.
- Google Maps, for the map on the contact page.
- jsDelivr, for the small animation libraries used in Hi-Fi mode.
- Web3Forms, for sending the booking request form.
- Cloudflare, for hosting, rate limiting, and Turnstile anti-spam verification.
- Groq, for the chat helper's replies.
Some of these services are contacted by your browser; Groq is contacted only by our Cloudflare server. Each provider has its own privacy terms.
Your rights
Under the Data Privacy Act of 2012, you can ask us what details we hold about you, ask us to correct them, and ask us to delete them. Write to us and we will help.
Children
This site is meant for adults who are planning a booking. We do not knowingly collect details from children.
Changes to this page
If we change how we handle your details, we will update this page and change the date at the top.
Contact us
Mt. Zion Haven Retreat and Camping Site
Zone 8, Upper Banualan, Brgy Tambler
General Santos City
Phone 0956 188 6431
Email pazdavd@gmail.com